Question 1

How do credits work?

Accepted Answer

1 credit = 1 contact (email verification + AI-written email). Every account starts with 100 free credits — no card required. Paid plans include monthly credits, and you can top up anytime; top-up credits never expire.

Question 2

What happens if I run out of credits?

Accepted Answer

Your campaigns simply pause for new contacts until you top up or your monthly credits renew. You're never charged for more than you buy.

Question 3

Do you provide email warmup?

Accepted Answer

Yes. Built-in warmup is included on Starter, Growth, and Agency. It runs automatically and keeps your reputation high.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. No contracts. Cancel from your dashboard in one click. See our refund policy for the 7-day money-back window.

Question 5

Who processes the payments?

Accepted Answer

Payments are processed by Paddle, our merchant of record. Paddle handles VAT, sales tax, and compliance automatically.

Simple, transparent pricing

Frequently asked questions